Cookie Policy

This policy explains the types of cookies used on Promptena, why we use them and how you can manage your preferences.

Cookie Categories

• Essential Cookies: Required for login, session continuity, security, load balancing and preventing abuse. They cannot be disabled because the site would not function without them.
• Performance & Analytics: Help us understand which pages are visited, which devices are used and how features perform. Data is aggregated and anonymised to improve the user experience.
• Marketing & Personalisation: Enable personalised campaigns, pop-ups, push notifications and attribution for reminders or retargeting on third-party networks.

Third-Party Cookies

We may rely on the following providers:

• Google Analytics – measures page visits, devices and traffic sources anonymously.
• Google AdSense / DoubleClick – delivers personalised ads (optional).
• Facebook (Meta) – remarketing and campaign optimisation.
• Cloudflare – security, bot protection and faster delivery through required cookies.
• Other logging/monitoring tools – analyse overall traffic and detect issues.

These services have their own privacy policies. You can use their tools to opt out of personalised advertising.

Social Sharing Cookies

Plugins that allow you to share content on social media may place cookies. If you do not wish data to be collected, block third-party cookies in your browser.

Managing Cookies

• Use our cookie preference panel (if available) to enable or disable non-essential categories.
• Control cookies directly in your browser settings or via platforms such as Your Online Choices, NAI or DAA.
• On mobile devices you can reset or limit the advertising identifier in the system settings.

Disabling necessary cookies may prevent the site from working properly; analytics and marketing cookies can be disabled at any time.

Questions

For any cookie-related enquiries contact us at info@promptena.com.